Last Updated: February 2026

At Samruddhi Cold Pressed Oils, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully.

1. Order Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders are not processed on Sundays or public holidays.

  • You will receive an email or SMS confirmation once your order is shipped.

2. Delivery Time

Estimated delivery time:

  • Metro Cities: 2–4 business days

  • Other Locations: 4–7 business days

Delivery timelines may vary depending on your location and courier service availability.

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout.

  • Free shipping may be available on selected products or minimum order value.

4. Order Tracking

Once your order is shipped:

  • A tracking ID will be shared via email/SMS.

  • You can track your order through the courier partner’s website.

5. Delivery Delays

While we strive for timely delivery, delays may occur due to:

  • Natural disasters

  • Public holidays

  • Logistics issues

  • Incorrect shipping information

Samruddhi Cold Pressed Oils is not responsible for delays caused by external courier partners.

6. Damaged or Tampered Package

If you receive:

  • A damaged package

  • A tampered or opened package

Please:

  • Do not accept the delivery (if visibly damaged), OR

  • Report the issue within 48 hours of delivery

  • Share clear photos/videos as proof

Refer to our Refund & Returns Policy for further assistance.

7. Incorrect Address

Customers are responsible for providing accurate shipping details.

If an incorrect address is provided:

  • We are not liable for failed delivery

  • Re-shipping charges may apply